Deep Run Design is me, Conrad R. Hoffman. It's my "umbrella" to cover many varied interests, and a way to apply the skills acquired over more than 35 years working in scientific and high tech fields. Though this site often refers to the corporate "we", you are really dealing with an individual. I try to maintain the highest ethical standards in all business dealings. Communication is critical to that and you will never be left in the dark, wondering what the status of your order is.
You'll find my rates are reasonable and I like to say I bill only for forward progress. If I'm spinning my wheels, it's on my dime, not yours. Naturally parts and supplies are extra. Estimates however, are always free, regardless of complexity. Estimates are just that, but you'll always be notified if a job looks like it's going to exceed the estimate.
My schedule is somewhat unpredictable, so I strongly suggest email for initial communications. It gives you time to clearly state your needs, and it gives me time to make what will hopefully be an intelligent reply.
Conrad R. Hoffman
(585) 396-3193 11:00 a.m. to 9:00 p.m. EST only